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Do you provide samples before ordering?
<p>Yes, free small samples of profiles and finishes are available — you only cover the courier cost. Full-size sample panels can be produced at a small cost which is refundable after the bulk order is confirmed.</p> -
What payment terms do you accept?
<p>We accept T/T (30% deposit, balance before shipment), L/C at sight, and other terms for long-term partners. Trade Assurance orders are also supported to protect your payment.</p> -
How are the products packed for export?
<p>Products are packed with protective film + foam + seaworthy cartons or wooden crates, with numbered packing lists for easy on-site sorting. We have rich experience in container loading to prevent damage during long-distance transport.</p> -
What is your minimum order quantity (MOQ)?
<p>Our MOQ is flexible. Sample orders and small trial orders are welcome. For most products the MOQ is 50–100 square meters or one pallet, depending on the product type. Contact us with your quantity for an exact quotation.</p> -
How long is the production lead time?
<p>Regular orders are produced within 15–25 working days after drawing confirmation and deposit. Large project orders typically take 25–35 working days. Urgent orders can be arranged with priority production.</p> -
Do you support OEM / ODM and custom sizes?
<p>Yes. We provide full OEM & ODM service. Send us your drawings, samples or just an idea — our engineering team will deepen the design, confirm the shop drawings with you and fabricate the products in our own factory. Custom logos and packaging are also available.</p> -
What surface finishes and colors are available?
<p>Standard finishes include outdoor-grade thermoset polyester powder coating, wood-grain transfer printing, mill finish and PVDF coating. More than 200 RAL colors are available. All finishes are tested for salt spray and UV aging to ensure long outdoor service life.</p> -
What aluminum products does Dawnova supply?
<p>Dawnova is a factory-direct supplier of custom aluminum building products, including aluminum gutter guards (leaf guards), aluminum landscape and garden edging, louver systems, aluminum decking, fence and railing, and aluminum louvered pergolas. All products can be customized in size, color (RAL) and surface finish.</p>
